A: No. Years ago, some carpets would shrink when cleaned because manufacturers used jute as a backing. Jute is a natural fiber that can shrink when it gets excessively wet, and old steam-cleaning equipment would sometimes cause that kind of over-wetting. Today, nearly all carpet has a synthetic backing, which helps prevent shrinking. In addition, our powerful and innovative extraction equipment helps prevent the carpet backing from getting excessively wet because of the increased air flow while cleaning.
A: Not with Moser Brothers carpet cleaning services. Residue that gets left in the carpet from inferior carpet cleaning methods is what causes rapid re-soiling. Our carpet cleaning process uses pressurized hot water and advanced carpet cleaning agents to loosen soil and remove the dirt with a water softening rinse and a powerful vacuuming, leaving your carpet soft and clean.
A: No. While Moser Brothers system does use a very powerful, deep-cleaning fiber rinse, the system extracts the cleaning solution and the dirt very effectively in the same step. That gets your carpets as clean as possible while leaving your padding and sub-floor dry.
A: Factors like carpet material and type, and the relative humidity in your home affect the drying time. We can cut the drying time in half in rooms we use our Airpath fan. It can take from 3 to 10 hours to be completely dry without the Airpath, but you can walk on it right after cleaning with it.
A: In order to get anything truly clean, you need to rinse out the dirt while leaving the material free of any soapy detergents or other sticky, residue causing cleaning agents. (Imagine washing your clothes and not rinsing them. That's what happens to your carpets when cleaned with soaps and detergents.) Moser Brothers' system uses a "NO Soap", "NO Residue" cleaning process: A combination hot water fiber rinse, water softeners and a powerful vacuum to extract and remove both the old cleaning solutions and the dirt.
A: Yes. What harms carpet is poor quality machinery that doesn't remove enough of the water to allow the carpet to go through the drying process properly.
A: Absolutely. Carpet protector is an outstanding product that Moser Brothers recommend highly. In fact, most new carpet has a protector on it - applied by the carpet manufacturer. However, the protector wears off because of foot traffic on the carpet, frequent vacuuming, etc. Although your carpets can still get dirty, the carpet protector keeps them cleanable.
A: The most important thing you can do to keep your carpet looking great is to vacuum it thoroughly and frequently, particularly in high-traffic areas. Vacuuming helps remove dirt particles which dull the carpet's appearance and damage the carpet fibers. Also, use walk-off mats at entrances to minimize dirt particles being tracked onto the carpet and to reduce soil accumulation.
A: A good vacuum cleaner is extremely important in prolonging the life of your carpet. Almost any vacuum cleaner can remove surface dirt, but only a quality machine can effectively remove the soil that's embedded in the pile. We recommend using a vacuum cleaner with a rotating brush or beater / brush combination that agitates the carpet pile to loosen embedded soil. You don't have to spend too much money but you will usually get what you pay for. Always look for a H.E.P.A. Filter when purchasing a vacuum. It stands for "High efficiency particle air filter."
A: There are three key things to do to maintain your new carpet warranty:
1. Vacuum frequently
2. Clean spills promptly
3. Have periodic professional carpet cleanings
A: Professional cleaning removes dirt and debris not removed during routine vacuuming. Periodical professional carpet cleaning is required by most carpet manufacturers to maintain the carpet warranty.
A: We recommend professional cleaning at least every 6 to 12 months for residential and quarterly for commercial.
A: No. In fact, many of the major carpet mills today recommend professional cleaning at least one or two times per year. The build up of soil in your carpet in combination with foot traffic creates abrasions that breaks down your carpet fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.